Frequently Asked Questions
General Questions
What products does Ferric Machinery offer?
Ferric Machinery specializes in a wide range of industrial machinery, including press brakes, shears, and other metal-working equipment. Visit our Product Catalog for more details.
Do you offer both new and used equipment?
Yes. We provide new machines as well as rigorously inspected, pre-owned equipment that meets our quality standards.
Can I see the machinery in action before purchasing?
Absolutely. Book an in-person or live-video demonstration to see any machine run before you buy.
Where are you located?
Ferric Machinery is based in Canada and serves customers nationwide. Contact us to schedule a visit or discuss your requirements.
Do you offer custom machinery solutions?
Yes. Our engineering team can tailor solutions to your exact manufacturing needs—just let us know what you’re looking for.
Support & Services
What kind of support do you provide after purchase?
We handle installation, operator training, and ongoing technical support so your machinery delivers maximum uptime.
Do you offer maintenance services?
Yes—our preventative maintenance and repair programs keep your equipment performing at its best.
Can you help me choose the right equipment for my needs?
Certainly. Our specialists will review your production goals and recommend the optimal solution for your operation.
How do I request service for my equipment?
Call our service department or submit the online request form; we’ll arrange prompt assistance.
Do you provide spare parts for machinery?
Yes. We stock common parts and can quickly source specialty components for all machinery we sell.
Do you have any manuals or resources?
We do! Visit our Resources page to download manuals and reference guides.
Shipping & Financing
Do you deliver machinery across Canada?
Yes. We ship FOB from our Cambridge, ON facility and support customers from coast to coast.
Is financing available for equipment purchases?
We offer flexible financing packages. Contact our sales team to explore options.
What is your return policy?
Returns are handled on a case-by-case basis. Please reach out for details specific to your situation.
Industry-Related Inquiries
What factors should I consider when choosing industrial machinery?
Key considerations include production volume, material type, budget, and must-have features. Talk to us for personalized advice.
How can I ensure my machinery remains compliant with industry standards?
Schedule regular maintenance, train operators thoroughly, and stay up to date on regulations—we can help with all three.
What are the benefits of upgrading to modern machinery?
Modern equipment boosts efficiency, lowers downtime, enhances safety, and improves precision—often paying for itself quickly.
How do I calculate the ROI for new machinery?
Evaluate cost savings, productivity gains, and maintenance reductions over time. Our team can prepare a detailed ROI analysis for you.
What trends are shaping the future of industrial manufacturing?
Industry 4.0, automation, and sustainable manufacturing practices are driving change. Ferric Machinery stays ahead so you can too.